Shipping Info

Production time

Every Imani Maison piece is made to order. Please allow up to 14 working days (Monday to Friday) for your piece to be made before it is dispatched.

Pieces marked Ready to Ship on their product page are already made, so they skip production time.

The delivery times below begin once your order has been dispatched. They do not include production time.

United Kingdom

  • Royal Mail Special Delivery Guaranteed by 1pm — £20. Complimentary on orders of £750 or more. Signed for, and guaranteed by 1pm on the next working day after dispatch.

In a small number of remote areas — including parts of the Scottish Highlands and Islands, the Channel Islands and the Isle of Man — the next-day guarantee does not apply, so delivery there may take a little longer.

United States

  • Signed-for delivery by FedEx or UPS — $40. Complimentary on orders of $1,000 or more. Usually 2–5 business days after dispatch.

US orders are sent from within the United States, and duties and import taxes are included — there is nothing more to pay on delivery.

Europe (EU)

  • DHL Express — £45. Usually 1–2 working days after dispatch.

Canada

  • DHL Express — £55. Usually 1–3 working days after dispatch.

Rest of the world

  • DHL Express — £70. Usually 1–4 working days after dispatch, plus time in customs.

Prices are shown in your local currency at checkout.

Tracking

When your order is dispatched, you will receive a shipping confirmation email with your tracking details. Orders still in production do not yet have a tracking number. You can follow your order's progress through production in your account.

Customs and duties

Duties and import taxes are included on orders to the United States. Orders to other countries outside the UK may be subject to customs duties, import taxes or other charges set by the destination country; these are the customer's responsibility and are not collected by Imani Maison. Customs processing can also affect delivery times. Imani Maison is not responsible for, and will not refund, duties or any costs (including return shipping) resulting from refusing or failing to pay them.

Freight forwarders

We are not responsible for orders delivered to shipping companies or freight forwarders. Delivery to a third party is at the customer's own risk.

Questions about delivery? Email us at contact@imanimaison.com.