Shipping Info

 

Standard Delivery

UK:

  • Free for orders over £750
  • All UK orders generally take 2-4 working days after dispatch
  • Standard delivery operates weekdays, Monday to Friday, 8 am to 7 pm
  • To ensure delivery by the weekend, please place your order by Tuesday

USA / International:

  • Free for orders over £750 (roughly $950)
  • All US orders generally take up to 3-9 working days after dispatch
  • Standard delivery operates weekdays, Monday to Friday

 

Express Delivery:

UK:

  • Need your item sooner? Select next-day delivery for £11.99
  • Next-day delivery is available for orders placed by noon on a working day
  • If your order is placed after 1 pm GMT, your order will shipped out the next working day.
  • Next day delivery is not available on weekends or bank holidays
  • This option is only available for "Ready to ship" items.

USA / International:

  • Need your item sooner? Select express delivery with DHL, which takes 1- 4 days
  • DHL Express is our primary carrier for US express deliveries
  • We also occasionally use FedEx for express orders

Super Express Delivery (USA / International):

  • For Next-day/ 1-2-day delivery, we offer Super Express with UPS
  • UPS is the carrier for Super Express delivery


Dispatch Times

  • Please note that some items are made upon order and may take up to 14 days to dispatch
  • Be sure to check the product page for details on availability and dispatch times.


Delivery Service

  • Imani Maison deliveries are handled by DPD, Royal Mail, Evri, and DHL for UK orders and DPD, DHL, FEDEX and UPS for international orders.
  • All deliveries require a signature upon receipt.
  • If no one is available, a card will be left for redelivery or collection from the depot

Please note, we do not take any responsibility for delivery to shipping companies or freight forwarders. Delivery to those third parties is at the customer's own risk.

Please note that Imani Maison will not calculate, invoice, or collect any taxes, duties, import fees, or related amounts or charges (“Duties”) other than shipping costs at checkout. You are responsible for paying applicable Duties. Imani Maison is not responsible for, and will not reimburse any Duties or costs (including costs of return shipping) resulting from your refusal or failure to pay Duties.

If you have any questions or concerns about our delivery or returns policies, please contact us at Imanimaisonstore@gmail.com.